Contact Us / FAQ
Visit our retail store! Open Saturday's: 10AM-5PM & Sunday 1PM-5PM
1166 Main Street, Deer Creek, OK 74636
Please let us know if you have any questions.
Contact us by telephone at 1-580-262-9321 / E-mail us at firstname.lastname@example.org
RETURNS: Returns can be done within 14 days of when you received the items. Items must be unworn with all original tags still attached. You must provide the shipping label. Once we get the items back in the mail, we will issue a refund to the card which you purchased with. If we have messed up on your order, please contact us ASAP. Example: If you ordered a size medium & we sent you a small, please text us at 580-262-9321 with your order number and the mishap. If we messed up on your order, we will provide shipping label.
DID YOU ORDER THE WRONG SIZE? If you ordered the wrong size, or it is too big or too small, please notify us WITHIN 14 DAYS of when you received the item. You can send it back to us but you must provide the shipping label. We DO NOT reimburse for shipping label. We will refund the amount for the item but not for the shipping.
SALE ITEMS ARE FINAL SALE. WE DO NOT REFUND SALE ITEMS!
DAMAGED/BROKEN ITEMS: You have THREE days to report an issue/damage/tear with your item. Please report any damages to us. If an item arrives broken or damaged, we want to know. We will make that right as soon as possible.
You can send your return items to: Please include your invoice, tags MUST be attached, & a note with a reason of why you returned.
Deer Creek Mercantile
1166 Main Street
Deer Creek, OK 74636